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For most hotels, a high quality down alternative is the easiest win because it is consistent, budget friendly, and usually simpler to wash and dry in bulk. If you want a luxury feel and you have the right laundry process, premium down can be excellent. The best choice really depends on your turnover, laundry setup, and how sensitive your guests are to allergies.
There is no single standard, but many luxury hotels use higher fill power down for that light, plush feel. Some still choose premium down alternative because it holds up well in commercial laundry and stays consistent room to room. What makes it feel five star is usually the full, even loft plus a crisp cover and a well made bed.
A few reasons. Hotels often spec inserts with box style construction so the fill stays evenly spread. They also make sure the insert properly fills the cover, sometimes even slightly oversized for a fuller look. And if the insert is dried correctly and fluffed, the loft comes right back.
It depends on climate and typical room temperature. Many hotels aim for an all season feel, often around 7.5 to 10.5 tog where tog is commonly used. Warmer areas often do well with 4.5 tog, colder areas may go 13.5 tog or use a layered approach. Also note that in the US, buyers often talk about warmth level and fill weight rather than tog.
Most hotels stick with white 100 percent cotton because it feels breathable, looks clean, and launders well. Percale is common for that crisp hotel feel, and sateen is used when a smoother, softer hand feel is the priority. Operationally, hotels also care about closure style and fit, plus corner ties so the insert does not shift.
Durability in both structure and loft means strong stitching, a shell fabric that resists fiber leakage, and construction that prevents the fill from sliding into corners. Box or baffle construction helps a lot. If it has corner tabs or loops, that also reduces shifting and keeps the bed looking neat.
Use a good cover and change the cover frequently so the insert stays cleaner. Wash the insert only when needed and follow a consistent laundry process, especially thorough drying, because leftover moisture causes clumping and odors. Avoid heavy softeners that can coat fibers. Store inserts fully dry and fluff them properly after drying.
Usually they wash the duvet cover much more often than the insert. The insert takes longer to dry and wears faster if it is washed too frequently. Many properties wash inserts on a schedule, like quarterly or twice a year, plus anytime there is a spill, odor, or hygiene issue. Practices vary based on brand standards and laundry capacity.
A practical planning range is often around 2 to 4 years, but it can be shorter in high turnover properties and longer with higher quality inserts that are well cared for. The real trigger is performance. If it stays flat, clumps after washing, holds odor, or looks uneven on the bed, it is time to replace.
For many hotels, it is a smart move. Guests often look for hypoallergenic claims, and it reduces complaints even when the issue is not true allergy. A quality down alternative is the simplest option. If you offer down, you can still address concerns with a tightly woven shell and properly cleaned, well documented down.
It can be, especially if your buyers care about ESG or you market sustainability to guests. Recycled polyester fills and responsibly sourced down can support that story, but only if you can back it up with credible documentation and consistent supply. The key is choosing an eco option that still survives commercial laundering, otherwise frequent replacements cancel out the benefit.